Incident Reporting

Why do I need to report an incident?

The benefit of you reporting incidents is that once we know about them, we can rectify the situation with the goal being to remove hazards before an incident happens. Incidents to be reported are where you have sustained an injury or become ill in the course of your employment; there has been a near miss (a “could have happened”) situation; you’ve come across a hazard (something that has the potential to cause harm); or a security or an environmental issue.

What is RiskMan?

We use RiskMan to report any HSE incidents and to provide feedback (compliments and complaints).

If you have an incident, near miss, etc., you should first and immediately discuss it with your manager, who will be in a position to provide you with the support and guidance you require. All incidents are to be reported to your manager within 24 hours.

You can then enter your incident into RiskMan (or someone else can do it on your behalf) – this is to be done within 48 hours.

How do I get access to RiskMan?

  • Access to RiskMan is given to permanent and contracted staff. Short term, casual employees generally do not require access.
  • To get access, contact the HSE Manager. A profile will be created and you will be provided with your login details.
  • You can access RiskMan via the Aspen Medical Portal or via this link.
  • To access your RiskMan account, you will need to login using the username and password provided to you by the HSE Coordinator.

How to use RiskMan

Please watch this short video showing how to navigate to RiskMan, and enter a simple incident report.

What if I don’t qualify for access to RiskMan but want to report something?

If you haven’t been provided with a RiskMan profile but want to report an incident, near miss, etc, you can fill in a hard copy form and forward it to your manager. Please don’t forget to contact your manager within 24 hours of the incident, irrespective of having a RiskMan profile or not.

Your HSE Manager can also provide advice if you require support.